FAQ

State Car Rental

Who can rent vehicles from the DOAS Interagency Motor Pool?
DOAS provides vehicle rentals for all state departments, institutions, boards, bureaus, agencies, colleges, and universities.

What are the location and business hours for Interagency Motor Pool?
DOAS operates the state's Interagency Motor Vehicle Rental Office located in the Butler Parking Facility at 204 Jesse Hill Jr. Drive, directly across the street from the East Tower of the Sloppy Floyd Building. The office is open between 7:30 a.m. and 5:00 p.m., Monday through Friday and closed on weekends and holidays.

What types of vehicles can I rent?
DOAS offers economical sedans as well as environmentally friendly alternative fuel vehicles (AFV).

How can I rent passenger and cargo vans?
Passenger and cargo vans may be rented from the state's contractor, Enterprise Rent-a-Car. Customers may contact Enterprise directly at 1-800-736-8222 or at their Courtland Street office at 404-659-6050. Agencies are billed directly by Enterprise for van rentals. Enterprise does not include fuel as part of the rental.

What are the rental rates for DOAS Motor Vehicle Rentals?
The Interagency Motor Pool offers both compact and mid-size sedans for $14.20 per day, plus $0.31 per mile. There are no daily charges for weekends or holidays. State entities are billed directly by DOAS for rentals.

How do DOAS' rental costs compare to commercial rental companies?
The cost is generally lower for comparable cars. In addition, the rental rate includes collision insurance coverage and gasoline.

How can I make rental reservations?
Customers can reserve vehicles up to 30 days in advance for a maximum of two weeks by reserving online at http://ssl.doas.state.ga.us/PRSapp/reservation.jsp. Customers can also make reservations by contacting DOAS Motor Vehicle Rentals during regular business hours at 404-656-3911.

What will I need to rent a vehicle?
A valid Georgia driver’s license and a state employee identification card.

How do I pay for additional gas?
Fuel for rentals is purchased using the state's fuel purchasing card. The card is located in the key pouch for each rental vehicle and may be used at most major retail gas stations.

Fuel Card Program

How do I join the Fuel Card Program?
Joining the program is easy. You can begin by contacting the Office of Fleet Management program manager at 404-656-6295 or toll free 1-800-537-1670. In addition, you may visit the vendor partner’s Web site at www.wrightexpress.com for information pertaining to the program.

Who can use the Fuel Card Program?
The Fuel Card Program is available to state government entities, cities, counties, and local school systems.

What will it cost me to participate in the Fuel Card Program?
The Fuel Card Program is provided at no cost. The vendor partner receives a percentage of the sales from oil companies, in the same manner as credit card companies.

Where can I use the Fuel Card?
The Fuel Card can be used in all 50 states and at over 7,000 locations in Georgia, including private fuel sites located at state entities.

What are the benefits of the Fuel Card Program?
The major benefit of the Fuel Card Program is a fully integrated electronic system, designed to remove applicable taxes from the cost of fuel. This amounts to an average savings of $0.25 per gallon. The program also provides an electronic fuel management program, including monthly reports, ad hoc reporting, electronic billing, full security, and customized purchasing limitations for individual accounts. Customers may also request the use of an online program that provides electronic access to their organization-specific fuel data, including transactions, vendor information, and specialized search options.

What other purchases, besides fuel, can I make using the Fuel Card?
DOAS recommends non-fuel items be limited to small vehicle repair items such as oil, coolant, wipers, etc. These purchase transactions are conducted manually resulting in the potential loss of applicable tax credits.

Is every vehicle in the program required to have a fuel card?
Each vehicle will have its own assigned fuel card. The card will have the same unique vehicle number used to identify the vehicle by the customer. This will enable the customer to track fuel transaction data over the lifetime of the vehicle.

Is each driver required to have a Driver Identification Number (DID/PIN)?
Each driver will need their own personal four (4) or six (6) digit driver identification to be used at the time of purchase. This DID/PIN can be used by the driver with any fuel card associated with the customer account. Use of the DID/PIN allows the customer to track the activities of each driver.

Motor Vehicle Contract Maintenance Program

What is the Motor Vehicle Contract Maintenance Program?
DOAS has contracted with a vendor partner to provide a full range of fleet related services. These services include vehicle repair authorizations, emergency roadside service, accident management, vendor negotiations, and more. The vendor partner issues vehicle operator packets for quick information and provides technical advice to the operator, as well as to vendors.

Who can join the Motor Vehicle Contract Maintenance Program?
The program is available to all state and local governments. For additional information, you can call the vendor partner at 1-856-439-7443 or 404-656-6295.

How do I join the Motor Vehicle Contract Maintenance Program?
Joining the program is easy. You can begin by contacting the Office of Fleet Management program manager at 404-656-6295 or toll free 1-800-537-1670. In addition, you may visit the vendor partner’s Web site at www.arifleet.com for information pertaining to the program.

What type vehicles are covered under the Motor Vehicle Contract Maintenance Program?
Any type of vehicle can be placed in the program, from sedans to trucks and over the road tractors.

How do I contact the vendor partner outside of normal business hours for repair authorization?
The contractor is open for business 24 hours, seven days a week, and 365 days a year. The driver is never left without assistance. The vendor partner is always available to the driver or agency fleet coordinator at 1-800-227-2273.

How long before I can use the Motor Vehicle Contract Maintenance Program, once requested?
Generally, within 30 days a new customer will have access to the program. The billing address and vehicle information is requested from the vendor partner for entry into the contract maintenance system. After all the requested data is entered, billing begins the following month. Agencies will receive a direct bill from the contractor, with all pertinent information by vehicle number, repairs made, location, and cost.

What happens if I have a breakdown?
You can call the vendor partner at 1-800-227-2273 and give the technician the lessee data and vehicle number. The technician will ask if towing service is needed and will arrange to have the vehicle repaired at an authorized shop. If you need transportation to complete the trip, the vendor partner can make these arrangements as well.

How does my agency get billed for services?
The vendor partner invoices the agency once per month with all repair charges and includes information such as vehicle number, mileage, location of repair, and type of repair. Each repair cost is itemized and sorted by organization. The invoice is sent directly from the vendor partner to your agency for payment.

How else can I obtain information about the Motor Vehicle Contract Maintenance Program?
Additional information can be found here at the Office of Fleet Management Web site (http://www.ofm.doas.georgia.gov) or by visiting the vendor partner’s Web site at www.arifleet.com.

What are the benefits of using the Motor Vehicle Contract Maintenance Program?
The program offers the following benefits:

Service 24 hours per day, 7 days per week, 365 days a year.
Nationwide vendor network for repairs, preventive maintenance, and emergency towing or roadside assistance.
Cost savings on overall maintenance through use of national account vendors and negotiated pricing.
Ability to capture post warranty repair dollars.
Collision and subrogation services.
Online access to agency account information.
Customer can set established controls using threshold repair cost limits on contractor repair approval.
Assurance the agency is not paying state taxes.